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The MISSION of UMDA Consulting is to become one of the leading consultancy companies in East Africa to provide guidance to the organizations in implementing quality and environmental systems in their businesses through education and training.
The company aims to target high market share by offering quality consultancy services to its customers, which shall be achieved by understanding clearly the requirements of customers and initiating appropriate responses. This shall improve the relationship with the customers by meeting their requirements by offering improved services. This in turn shall benefit the employees, shareholders and community.
UMDA Consulting shall achieve the stated mission, aims and objectives by adopting the following strategies, which shall be the "Quality Policy" of the corporation.
1. Acquiring and employing modern training methods and materials.
2. Designing training program that suits the need of customers that vary from time to time.
3. Continuous training of consultants in relevant fields to improve on their skills and competence so as to fully address the prevailing challenges of the business.
4. Regular reviews of customers feedback reports and establish relationship with them as input for continual improvement.
5. Quality planning for processes / activities and resources needed to satisfy specified customers needs.
6. Striving to achieve the set targets within the specified time frame.
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